The guidance of pharmacovigilance for Marketing authorization holders in India has described the following points regarding collection, processing and reporting of ICSR (individual case safety reports)
Under-reporting of AEs/ADRSs is a well-known problem associated with spontaneous reporting, therefore, MAHSs shall have different sources/methods to report AEs/ADRs to the organization. The following sources/methods required to be established by MAHs to strengthen spontaneous reporting.
1. Medical inquiries
2. Contact us, e-mail and website inquiry forms
3. MAH employees
4. Contractual partners
5. Information on AEs/ADRs from the interned or digital media
6. Solicited reports
7. Miscellaneous sources for reporting
8. Literature reporting
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